Internal AI assistant
A chat-based assistant your team can ask anything – policies, procedures, product specs, past decisions. Trained on your actual documents and data.
Sound familiar?
Knowledge trapped in people’s heads
Your best people answer the same questions over and over. When they’re on vacation or leave, the knowledge goes with them.
Documentation nobody reads
You have wikis, SOPs, and documents everywhere. But finding the right answer takes longer than just asking someone.
New hires take months to ramp up
Onboarding is slow because so much knowledge is implicit. New people don’t know what they don’t know, and there’s no good place to look.
Inconsistent answers
Different team members give different answers to the same question. Customers and partners get confused.
Customer support overload
Your support team answers repetitive questions that could be handled by a well-trained assistant – if one existed.
Make useful knowledge easier to put to work.
62%
of surveyed employees struggled with time spent searching for information
Microsoft · Work Trend Index, 2023 ↗15%
more support issues resolved per hour with AI assistance in the field study, on average
Brynjolfsson et al. · QJE, 2025 ↗Think about your team
Which question keeps reaching your experts?
Start with a trusted set of documents and repeated questions. Check answer accuracy and time saved with the people who use it.
Two different studies: a global employee survey and a field study of an AI assistant used by customer-support staff.
What we build.
AI assistants trained on your company’s knowledge that answer questions accurately, cite their sources, and improve with every interaction.
Customer-facing assistant
An AI that answers customer questions from your product docs, FAQs, and support history – reducing ticket volume and improving response times.
Smart knowledge base
A searchable knowledge base that understands meaning, not just keywords. Find answers even when you don’t know the exact terminology.
Slack / Teams integration
Ask the assistant directly in Slack or Teams. No new tools to learn – knowledge comes to where your team already works.
Source citations
Every answer includes links to the source documents. Your team can verify and dive deeper when needed.
Knowledge synchronization
Keep connected documents and help articles up to date. Refresh the assistant’s knowledge when your team changes the source material.
Permission-aware answers
Respect access rules when retrieving information. Employees and customers receive answers from the sources they are allowed to see.
Human handoff
Pass unresolved questions to the right person, with the conversation and sources attached so nobody has to start again.
Feedback & knowledge gaps
See which questions go unanswered and where people need more detail. Use feedback to improve the source content and answer quality.
We’ve done this before.
vIntelligence
Made security findings clearer with AI answers in context.
- Reports, AI guidance, and action
- One workspace
- Teams review proposed fixes
- Human approval
OVB Moja Firma
Made business answers easier to find in shared reports.
- Reported time saving on repetitive tasks
- 20%
- Monthly active users
- 2,500
“Strong technical skills with a deep understanding of our business.”
Marian Pogran, OVB
OVB Aero
Put client information from five tools in one place.
- Tools integrated
- 5
- Daily users
- 2,000
- Efficiency gain reported in a user survey
- 20–30%
“Felt like an extension of our internal team.”
Marian Pogran, OVB
How we get there.
01
Audit your knowledge
We map where your knowledge lives – documents, wikis, emails, people’s heads. We identify gaps and the most common questions.
02
Build the knowledge base
We ingest, structure, and index your content. The AI learns to find and synthesize answers from multiple sources.
03
Deploy the assistant
We launch the assistant in Slack, Teams, your website, or a custom interface. With source citations and confidence indicators.
04
Improve continuously
We track what questions get asked, which answers need improvement, and fill knowledge gaps over time.
50+
Projects delivered
10+
Years of experience
4.9*
Rating on Clutch
"The Outloud team combined strong technical skills with a deep understanding of our business needs.
Their mindset and flexibility made the collaboration feel like working with an extension of our internal team rather than an external supplier."
"Outloud's key strength is in UI/UX, the site & app are lively and represent our new brand well.
They understood what we were trying to achieve and delivered a website & app we are extremely proud of."
"They provided us with a good source of design foundations, fast delivery, and carefully prepared outputs.
I was extremely satisfied that together we created a product that we can be proud of."
"What impressed us most about this company was their exceptional creative thinking and the innovative ideas they brought to the table.
They demonstrated a unique ability to translate our specific requirements into practical yet imaginative solutions."
