A student app for every stage of the study stay.

That made discovery a critical part of the work. Through regular workshops with the Product Owner, we helped define the app’s purpose, user flows, priorities, and content structure before development could move with confidence. This phase shaped not only what the app would include, but also how it should behave for different kinds of users. In projects like this, discovery is where an idea becomes something buildable.

This affected how access, verification, and personalized content could be handled across the entire app. The solution had to protect student privacy while still giving the client a useful digital connection during the study stay. That meant making careful choices around authentication flows, data visibility, and third-party integrations. In this project, safety and convenience had to be designed together rather than treated as separate concerns.

This requirement added a significant integration and security challenge. The client wanted the experience to feel continuous, but the underlying systems were not originally designed to support that kind of seamless mobile use. In collaboration with the e-learning provider, we implemented background passwordless authentication that allowed students to enter the external learning portal without having to log in again. From a user perspective, the handoff felt simple. From a delivery perspective, it required careful coordination across systems and authentication logic.

The app built on the design system already created for Bayswater’s website, but adapted it into a more playful mobile experience shaped for a younger audience. Color, illustration, movement, and pacing all played a role in making the product feel engaging without becoming distracting. We also introduced a wide range of animations across transitions, interactive elements, and key moments in the interface to give the experience more energy and responsiveness. The result was a design language that stayed consistent with the brand while making the app feel more interactive, expressive, and alive in everyday use.